Browse Virgin Media Virgin Media Community. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that - 5360412. Security matters. The filters can automatically block pages by IP addresses or by examining keywords. Learn more Have I helped? Select Mark as Helpful Answer or 🖒. Virgin Media offers an excellent package of online security, including parental controls and filtering services to keep you and your household safe both at home and when you’re out. . Consider trying the following: refreshing Web Safe page by pressing Ctrl + Shift + R to bypass browser cache in a browser's Incognito / Private window an alternative browser If issue persist post back here to have issue flagged to forum team. Change the DNS option to Use the following DNS server addresses. It'll help to. Virgin Media Internet. Child Safe set to On but not blocking any websites, this used to be working but isn't anymore. Having problems with Websafe again. However it is still not working. co. Do NOT reboot the Hub, just let it do it's thing. Posted in Email. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. 100 and 194. Stay up to date by checking your latest bill, previous bills, and any upcoming charges. I think I might need them to turn it off their end. You’ll pay nothing for 3 months (with no payment details needed upfront), then just £3 a month (or £30 a year). When child safe was switched on, I couldn’t access any dodgy websites (like porn or gambling etc). Your link takes me to the internet security page, and it shows how to switch on parental control. If you are experiencing trouble with our suppliers online booking system, via the above link you should be able to locate their direct contact details to discuss this. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. To get around this, you need to turn Web Safe off. Child safe/websafe in Switched On Families 13 hours ago; Child Safe not working 6 months in Security matters Thursday; Re: Web Safe incorrectly blocking our website in Security matters a week ago; Child Safe/Web Protection off but still blocking websites in Security matters 2 weeks ago; Child safe in Switched On Families 2 weeks agoHave just realised that websafe is not working. A new secure password will be generated for you. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsVirgin Media's Web Safe ( Virus Safe & Child Safe ) are DNS content filters. Child Safe not working in Switched On Families yesterday; Hi, The main reason I joined up is that I cannot enable Web Safe/ Child Safe. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. I’ve been in touch with Virgin 3 times in the last week and they can’t solve it. It's been on since the start. 123 and 194. DownDetector’s data show when reports of. I can’t access the page, when I click on Websafe in settings I get to a page which says “we are doing some work on our site we will be back soon”Here you’ll find all the help you need for Virgin Media related problems and issues. Hi . Subscribe for only $11. Now, even brands like Clorox have created greener versions of their products to meet demand for environmentally friendly cleaning options. ) Below are workarounds for when Child Safe & Virus does not or cannot be turned off. Some well-known web safe fonts include: Arial; Helvetica; Verdana; Georgia; Times New Roman; Tahoma; Pro-tip: use CSS Fonts to find lesser. It is turned on but not blocking any websites. I can't do this. This was working for me until about August. If your site is blocked by a majority of ISPs, it may be that there is a. Plus, web safe fonts are less likely to stand out (if that’s what you’re aiming for) because they’re so common. I’ve called VirginMedia several times and they have not been able to help. and they all return the same result: ⋮ Non-authoritative answer: Name: protonvpn. 9. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. Many apologies for the issues faced, can I ask is the Child safe working - 5394022The Virgin Media Connect app is the control unit for your WiFi that helps keep you connected, and it’s available to anyone with a Hub 3, 4, 5 or Hub 5X. My Child Safe settings are not working correctly. Recommended for unvaccinated travelers of all ages traveling to the U. Click the big on/off icon to connect. . 1. Only. Networking and WiFi. The perfect. Nothing that I can do, unfortunately, as I am not a VM employee. QuickStart, set up and connections. 4. yes, but would be dumb without a good VPN. 8. business accounts in our app. Child Safe is best turned OFF & kept OFF ! When ON it will prevent access to Office VPN, Zoom + Teams & the like, a wide range of Social Media, many TV Streaming & Catch Up services, many commercial websites etc etc. Installed Web Safe on Mac. From the device on which Web Safe appears to not be working go to What is the AS Name value reported? The following example reports this value as Virgin Media. 0. I changed to Virgin DNS manually too, but that still doesn't work. Now, even brands like Clorox have created greener. You can call our Customer Service team on 789 from your Virgin Mobile, or 0345 6000 789* from any. 0. 100. This is your problem not individual customers. TRACK, BUDGET, SAVE AND PAY. Reviewed Sept. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM. Go to solution. Virgin Media said all users can now send and receive emails again but some still cannot access messages from before the disruption. 04-08-2017 2:12:41 PM. Forum; Apps. My Virgin Media App. run the Standard test and confirm the Hostname. Browse. Open any browser and, in the address bar, type Virgin Media IP address — 192. Learn more about the check-in requirements and procedures for Delta and its partner airlines, including Virgin Atlantic, and get ready for your trip. 168. Child safe is not working. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. Account - Mobile. We’ll send you a confirmation email or text if we’ve found your. Great to hear that this is now working, be sure to keep us updated with how you get on. FYI Web Safe only works if Virgin Media's DNS is being used. Hi . Virgin media asked me via Twitter to post here to see if someone can sort this out. Regrettably the Child Safe issue can only be resolve by Virgin Media but a temporary workaround is to use an alternative DNS that provides similar or better protections, for example: Home Internet Security | OpenDNS. com nslookup protonvpn. go to does the result show an AS Name of Virgin Media?; by default access to VPN sites is blocked, is that the case for you; are you able to visit I'm a Very Insightful Person, I'm here to share knowledge,. 8. This allows you to choose the. Child safe is switched on but has stopped blocking adult sites (it used to). Thanks for your response. Virgin Hyperloop uses a ‘near-vacuum’ environment within a tube, which enables high speeds, low power consumption, and almost completely removes aerodynamic drag. Destinations & onboard. You’ll pay nothing for 3 months (with no payment details needed upfront), then just £3 a month (or £30 a year). I used to enable it for many years. 168. 4 that would allow those to be ruled out. They now say it is fixed. Networking and WiFi. Our network delivers the fastest widely-available broadband speeds to homes and businesses. Hi can anyone help my email account is not working I've tried using my email app on my phone I've tried using chrome Web page and my - 5139004. Web safe not working. The rules are different when things are happening in real time. Abdelmonem. Forum; Apps. When opening the Virgin TV Go app for the first time (after downloading it free from from Google Play or Apple’s App Store, Select Register. in Security matters a week ago; Online security in Security matters a week ago; Child safe mode is not turning on in Security matters 2 weeks ago; Online security in Switched On Families 2 weeks ago Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. 8. Account - Mobile. 168. combination of business expertise and Virgin. This problem has been running for over 2 months now. 1. People say to go into the Firewall section and disable certain setting that aren't there the option I have are:If you’re seeing lights that are different to those listed and your WiFi is not working, first try to reboot the Hub. Switched On Families. Options. 1. 1. 168. SpeedChild safe not working in Security matters 2 weeks ago; Block websites by pattern in Switched On Families 3 weeks ago; A website is blocked in Switched On Families 3 weeks ago; Child Safe show is off but it's on and can't change it. So that part should now say something like " youremailaddy@ntlworld. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. I’m sorry to hear of the issues that you’re having with your web safe and child safe settings at the moment. Switch on Child Safe. SpeedFWIW when using the Web Safe Settings link to the old site's page you must already be signed in otherwise it will show the new site's page — NB only works when using a desktop or laptop AFAIK 0 KudosProblems in the last 24 hours. This is a known issue and our teams are working on a fix. I do not pay the extra £3 a month for the internet security. 33 for each day their service is disrupted. Because this blocking is occurring at the network level, it doesn’t rely. Child Safe - Disabled. Options. For service in Cantonese or Mandarin. I read that with frequent breakdowns of the telephone line, a good solution is to connect the phone to the Hub. Thirdly, Virgin Media uses a Child Safe feature that lets you restrict websites unsuitable for children. 1. 3) Type cmd into the Windows 10 or 11 search bar, press Enter and then open the Command Prompt. chubbysumo • 5 yr. Hello, I am having this problem too. The reason the pages were hanging is that the re-routing address to the mandatory Web Safe options page was not going to an actual location. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. virginmedia. Step 1 Get in touch with your bank if you think you might have given out any financial info - they'll try to recover any money you've lost. Customers first started reporting problems on Monday, 19 June. This article will. Check in for your Delta flight in the way that suits you best. After successfully. I need it to work because I don't have a mobile and I'm disabled. Stay safe. Learn how you can change Web Safe settings to turn Chi. for all devices. 95 for 1250 ml. Just to set expectations the issues with Child Safe have persisted for over 12 months. Tech Chatter. AtlasVPN: A fast and secure VPN that is great for streaming. Enter your credentials and press OK to log into the router settings menu. When Accessed via Virgin Media, it does not saying “Connection is not secure”. Method 2: Flush DNS Cache. This post looks at one of t. Promoter: Virgin Car Insurance and Virgin Home and Contents Insurance are promoted by Virgin Money (Australia) Pty Limited (“Virgin Money”) as the Authorised Representative No. Kevan2022. So you can kick back and enjoy yourself, knowing somebody’s got your. 1. Setting up Spending Caps on your Virgin Mobile phone in Helping Hands 02-10-2018; How to change your Series Link+ Settings on V6 in Helping Hands 02-10-2018; How to set up Spending Caps using your Virgin Mobile app in Helping Hands 02-10-2018; Changing Virgin Media Web Safe Settings on Desktop/Laptop in Helping Hands 01-10. netvirginmedia. It’ll help to protect any device that’s connected to your Virgin Media home network to. If you know you were using Cloudflare before and that's the DNS with. Summary. Click: Settings. Ben Schlappig. VPN Apps for all devices and unlimited simultaneous connections. 5. net (Virgin. (through a browser it give a ERR_SSL_PROTOCOL_ERROR message). Options on 27-08-2023 09:39 Although Child web safe settings are turned on , it is not working and adult sites are still accessible even without the incognito mode. For more tips on how to keep your kids safe online, visit Internet Matters. Click Apply. when adding or removing a website it says changed can’t be saved. innovation - with plenty of perks along the way. You can even reboot your Hub from the comfort of your sofa. Note you will need the passwords from the bottom of the Hub afterwards, so make sure they are legible. Doesn't work in Igconito, Chrome Browser, Edge or Safari. SpeedVirgin Media is signed up to the Ofcom automatic compensation scheme in which households are entitled to £9. Also check the dns settings of your vpn while you're there. I've phoned Virgin multiple times, gotten a new hub but nothings worked. Are you able to visit -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Login in the the Virgin Media online account and try the to enable websafe. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. Networking and WiFi. Choose Off, and press Save. 4. Hi Abdelmonem, Thanks for your post and welcome to the community. Hi chg194 . Customers that wanted to use office VPN struggled to have Child Safe disabled, equal numbers of parents with young kids were unable to get Child Safe enabled or modified to. 1. 0. Child safe won’t click on in Security matters Tuesday; Installed Web Safe on Mac. Once logged in you will see 2 filters; Virus Safe and Child Safe. Networking and WiFi. Delta and Virgin are partners (Delta owns 49% of Virgin Atlantic and effectively controls it). Regards, Steven_L. SMTP Settings. Select the SPAM setting you’d like to use: Reject All Spam messages. I noticed a few days ago that it stopped blocking any of the sites it is supposed to (including the specific site above, and gambling sites. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. net: Virgin Media Mail) account, so you can connect to your emails from your desktop email program or your mobile mail app. Unlike some posts here, I want Child Safe to work. First, I read the forum. Olive oil is classified according to free oleic acid content. Log in to your Virgin Media account using your email address and password. Our free internet speed test checks your broadband speed in an instant. I’ve had technical support try and help but unfortunately the language barrier and me being pretty useless with IT I. It will block lots of things because it does categorisation type blocking, same as OpenDNS or other filters in a corporate environment. Virgin Phone Switchover. net provides IMAP access to your Virgin. Mobile Your Account. |. If you want to stop the government pushing more censorship and control. Adjust the settings according to the level of protection you want. There’s a network fault in your area. I added it to the 'allowed websites' list, and it's working fine. Note there are two passwords, one is for the wifi, and the other is for the admin logon to the Hub. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media, Office VPN, online Games etc etc. My biggest surprise is. AS Name. Book. Child safe not working in Security matters Tuesday; Child Safe not working in Security matters 2 weeks ago; Installed Web Safe on Mac. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". F-Secure: Not available on BlackBerry. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Security matters. I have enabled child safe and even added some explicit sites to the deny list on the account page, however these sites are not blocked and are still accessible. 1. iOS compatibility. Options. Access your bills, diagnose faults and manage your package. 0. My booking. All the domains I tried work fine on Virgin Media. . I’ve seen previous posts suggesting going to the 1. . on 30-10-2022 12:40. e. Once you leave your house you won’t be protected by Web Safe. I spent hours online with one of your help agents who has now deactivated Child Safe completely and left all the. I am not on any VPN. It's been on since the start. I think I’m finally talking to someone at Virgin who know what they’re doing! See where this Helpful Answer was posted. All Ellora Farms extra virgin olive oil comes from the ‘Koroneiki’ variety of olives, and it is 100% cold-pressed. Browse Virgin Media Virgin Media Community. Extra-virgin olive oil is the healthiest kind of olive oil because it contains natural chemical compounds known as phenols or polyphenols, says Mary M. Child Safe not working in Security matters 3 weeks ago; Child Safe Not Working in Security matters 4 weeks ago; Web safe not working when enabled in Security matters 4 weeks ago; Child safe locks auto- enabled can’t change? in Security matters 17-10-2023; I can't seem to change the settings for Websafe. Click: My Apps. I tried to check the AS name as advised on the forum , here is what I found. Child safe - not blocking unsuitable websites in Security matters Monday; Child safe not working in Switched On Families Sunday; Child safe not blocking sites in Security matters Saturday; web safe not working in Switched On Families a week ago; Child Safe Not Working in Security matters a week agoUse our Which? provider rating, based on feedback from real customers, to compare and choose with confidence. Get NordVPN - the #1 VPN for Virgin Media. innovation - with plenty of perks along the way. Virgin Media Issues Reports Latest outage, problems and issue reports in social media: John Gibson (@JohnGib49909576) reported 5 minutes ago @Kev_D22 @virginmedia @Ofcom Im the same 5 months now, they dont talk to each other, ive started flagging the vans down on the street, Virgin are appalling. 168. Account - Cable. The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. Once logged in, select ‘My apps’ tab’. . To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. This is what I tried to enter. Regards, Bashkaaa - 5395816Here's what I've tried so far: Using a mac desktop. Switched On Families. com:dhtyG15793Wj" It is important to keep the colon : and the spaces before that piece of text exactly as per the original line of text in step 1). So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Child Safe not working in Switched On Families yesterday; Hi, The main reason I joined up is that I cannot enable Web Safe/ Child Safe. These help with most problems if your Virgin internet is not working or if you’ve got no internet connectivity. To fix Netflix is not working on Virgin on your website, you can flush the DNS or Domain Name System cache of the Wi-Fi network. 4. I’m losing the will to live. Virgin Media accepts no responsibility for details. Reply. Virgin Mobile. I activated it yesterday, & it confirms my settings. We would like to show you a description here but the site won’t allow us. in Switched On Families 4 weeks ago; Child and Web safe - cannot access some sites in Security matters a. Please could you check my account and get this sorted. VPNs we tested to unblock various forbidden resources. I've been having issues with my websafe for months. i have tried to solve this issue by calling up Virgin media but they are unable to understand how is this pos. IntroductionThis information applies to all four Virgin Media Email domains. 1 site and checking AS Name value says Virgin Media and it does. Try both Mac and Windows. So I’ve gone in through the Account settings/Online Security and it looks like it works (it confirms that it’s applied the settings) but it does. IntroductionThis information applies to all four Virgin Media Email domains. Tried every browser, device, incognito mode etc. 1. I advise that. Apologies you are having issues with saving changes to your account. QuickStart, set up and connections. It’s easy to turn on. on 03-11-2022 16:13. comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. You can even reboot your Hub from the comfort of your sofa. This is a fast and very easy trick that can work even if you're not a Virgi. You can also easily manage your guest network settings on the Virgin Media Connect app. ) Brand: Ellora Farms. Enter the email address or the mobile number you gave us when you joined Virgin Media. Can we ask if your child safe is. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options. If Child Safe is turned off, the settings are saved until Child Safe is turned on again. The solution I find works is to switch off wifi and the content loads correctly and quickly on 4G. Not able to access websafe_setting page (able to go to update_profile page). Fix your broadband WiFi Pods and Boosters Complaints Encountering problems with your Virgin Media services or products? Then look no further than our Virgin Media help and. Open Advanced settings. ). Help. NEW - BRIGHTER BUSINESS BANKING IS HERE. comblueyonder. Here are our top tips to help you on your way. wrote: Thanks for the assist. So I’ve gone in through the Account settings/Online Security and it looks like it works (it confirms that it’s applied the settings) but it does. When accessed via EE it shows secure, and using “TLS 1. So you can kick back and enjoy yourself, knowing somebody’s got your. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Virgin Media Web Safe Step by step guide 7 Select the ‘Child Safe’ tab to on. Child Safe not working in Security matters 3 weeks ago; Web safe not working when enabled in Security matters 4 weeks ago; MISOLD AND DIRECT DEBIT SET UP WITHOUT CONSENT WITH O2!!! in Security matters 16-09-2023; Websafe Off but still blocking sites in Security matters 02-09-2023Looking in this section of the forum is has been quite clear for many months the Web Safe management functions have been problematic to totally broken for many customers. Virgin Media; My Virgin Media; Shop; Help;. I think this started when we moved to fibre but can’t be sure, it’s definitely been at least a week. Set DNS server to VM's one: doesn't work either. hi I’m trying to add a website to the restricted websites on child safety but it’s not working. Virgin Media takes online safety seriously. Child safe not working in Security matters Tuesday; Child Safe not working in Security matters 2 weeks ago; Installed Web Safe on Mac. richard. With reference to the answer to the question of how to fix Netflix is not connecting to Virgin Media, it is necessary to have an uninterrupted Internet Connection. Not good enough. Downloading is fine, currently downloading at 540mbps. Posted in Email. Child safe not working in Security matters Tuesday; Child Safe not working in Security matters 2 weeks ago; Installed Web Safe on Mac. combination of business expertise and Virgin. This post looks at one of t. Virgin Media blocks many VPN services and certain websites that review VPNs and promote Internet privacy. using my smartphone.